Last updated 11 November 2026
This policy covers Private AI chat for your company, a Human Compute service run by HUMAN COMPUTE LLC. We hold your company's chats, so here is plainly what we do with them.
Account details: names, email addresses and hashed passwords of your workspace users. Workspace content: chats, uploaded files, prompts and settings. Billing: handled by Stripe; we see the customer record and payment status, never full card numbers. Your Anthropic API key, if you add one, stored on our server and used only to send your workspace's requests to Anthropic. Basic logs: visit times and errors, used to run and fix the service.
Each workspace has its own database and its own login; one company's chats are never stored with another's. Data is held on Amazon Web Services in the United States, encrypted at rest, and backed up nightly. Backups, disk snapshots and system images are kept for at most 30 days.
Anthropic receives the messages your users send in order to produce replies, under Anthropic's commercial terms, which do not allow training on API data by default. Amazon Web Services hosts the service. Stripe processes payments. Amazon SES sends our emails. We do not sell your data and do not use your chats for advertising or to train models.
We do not read your chats. We may access a workspace only to fix a problem you report, to keep the service secure, or when the law requires it.
We send service emails (sign-in links, invitations, billing and deletion notices). Marketing emails, such as tips and offers from Human Compute, go only to people who opted in, and every one has a one-click unsubscribe link.
When a workspace is deleted, its database and files are removed straight away and drop out of backups, snapshots and system images within 30 days. To delete a workspace or a user's data sooner, email adam@humancompute.com.
If we learn of unauthorised access to your workspace data, we will email the workspace admin without undue delay, and within 72 hours of confirming it, with what happened, what data was involved and what we are doing about it.
HUMAN COMPUTE LLC, 1331 Murphy Ln, Winston-Salem, NC 27104, USA. adam@humancompute.com