Last updated 11 November 2026
These terms cover Private AI chat for your company, a Human Compute service ("the service"), run by HUMAN COMPUTE LLC, a Delaware company ("we", "us"). By signing up or using a workspace you agree to them on behalf of yourself and the company you sign up for.
We host a private chat workspace for your company at its own web address, with your company's name and logo. Each workspace runs separately, with its own database. The chat runs on Anthropic's Claude models.
The service is a monthly subscription for named users, priced as shown on the sign-up page when you subscribe. Prices are in US dollars and payments are handled by Stripe. A card is needed at sign-up. Where a free period is offered, nothing is charged until it ends; we email the admin a week before the first charge, and if you cancel before then you pay nothing. After that the subscription renews monthly until cancelled from the admin page, and runs to the end of the period already paid.
A new workspace may include a small starter allowance of usage paid by us. When it is used up, chat stops until you add your own Anthropic API key. Usage on your own key is billed to you by Anthropic under Anthropic's terms, and we do not control or refund those charges. Keep your key private; you can replace or remove it on the admin page.
Use the service lawfully and in line with Anthropic's usage policies. Don't use it to harm others, break the law, attack the service or other workspaces, or resell access without our written agreement. We may suspend a workspace that breaks these terms.
Your chats, files and settings belong to you. We use them only to run the service for you, as set out in the privacy policy. You are responsible for what your users put into the service.
A workspace with no sign-ins for 30 days is paused and starts again the next time someone visits it; nothing is deleted. When a subscription ends, including a free period cancelled before the first charge, the workspace stops and its data is deleted 30 days later. We email the admin before deleting anything.
Support is by email. We aim to reply within two business days. There is no uptime guarantee or service level agreement. Set-up help, custom prompts, document search, integrations and other work are available at our hourly rate on request.
The service is provided as is. AI output can be wrong; check anything important before relying on it. To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, and we are not liable for indirect or consequential loss.
We may change these terms. If a change matters, we will email the workspace admin at least 14 days before it takes effect.
If we learn of unauthorised access to your workspace data, we will email the workspace admin without undue delay, and within 72 hours of confirming it, with what happened, what data was involved and what we are doing about it.
These terms are governed by the laws of the State of North Carolina, USA.
HUMAN COMPUTE LLC, 1331 Murphy Ln, Winston-Salem, NC 27104, USA. adam@humancompute.com